REFUND POLICY

Non-Refundable Service Model

AGC provides recruitment, staffing, and workforce management services that involve significant time, expertise, and operational effort. Therefore, all fees related to candidate sourcing, shortlisting, interviews, onboarding, background verification, and compliance processes are strictly non-refundable once the service has begun. This applies to both Indian and international employers. For international clients, fees related to payroll setup, compliance management, and deployment of employees in India are also fully non-refundable.

Refunds for Duplicate or Incorrect Payments Only

Refunds are issued only in cases of duplicate charges, excess payments, or accidental overpayments. Upon receiving a written request, AGC will verify the transaction and process the eligible refund within 7–14 working days, issued directly to the original payment method. No refunds are provided for cancellations, change of requirement, candidate resignation, or employer dissatisfaction after service delivery.